FREQUENTLY ASKED QUESTIONS
Your questions.
Clear answers.
What we can already share about PayPay Mozambique and what is still to be confirmed.
Is PayPay already available in Mozambique?
Not yet. PayPay Mozambique is in preparation. Services depend on authorization from Banco de Moçambique and are not yet available to the public.
When will PayPay launch?
A public launch date has not yet been confirmed. You can leave your contact details to receive launch updates when confirmed information becomes available.
Where will it start?
The plan starts in Maputo city and province. Planned expansion includes Beira, Nampula, Chimoio, Tete and Quelimane. Final coverage will be announced before services become available.
Which services are planned?
A digital wallet, transfers, QR payments, bills and top-ups, and cash deposits and withdrawals through agents. Each service depends on the approvals, integrations and terms that are announced.
Will it work with my bank or mobile wallet?
Connections to banks and other wallets are part of the project. The list of available institutions, mobile operators and partners is still to be confirmed. Specific integrations are not announced as completed at this stage.
Will I need a smartphone?
The project includes plans for an app and USSD access on compatible phones. The USSD code, requirements and available features will be published before launch.
How can I become a PayPay agent or merchant?
Complete the interest form on the Partners page. The team may contact you about next steps. Expressing interest does not constitute approval, a contract or an opened account.
What will the fees, limits and required documents be?
Mozambique’s fees, limits and identity requirements will be published before services become available. Angola’s prices and requirements should not be applied to the future Mozambique service.
Can I already use the Angola app in Mozambique?
The app and images shown from the Angola service do not confirm availability in Mozambique. This website is for the Mozambique project. Visit the Angola website for information about the Angolan service.
Does the Angola licence authorize services in Mozambique?
No. The Banco Nacional de Angola licence reference relates to the operation in Angola. Services in Mozambique depend on separate authorization from Banco de Moçambique.
Can I send money or make a deposit on this website?
No. This is a pre-launch information website. Forms are only for contact, partnership interest and updates. We do not ask for a PIN, password, card details or payment to express interest.
How do I contact the Mozambique team?
Use the contact form or write to mocambique@paypayafrica.com. For support with a service you already use in Angola, visit the PayPay Angola website.